·AwaCut
AwaCut purchases are processed by Polar (polar.sh) as merchant of record. Polar takes the payment and issues refunds. This page explains when and how you can get a refund.
14-day refund, wherever you are
Wherever you live, you can ask for a full refund within 14 days of the purchase, without giving a reason. If you are a consumer in the EU/EEA, this also covers your legal right of withdrawal.
How to request a refund
Two ways, whichever you prefer:
- Email contact@aya.software from the address used at purchase, including your order reference; or
- use the Polar customer portal (linked in your purchase email) to manage the order.
Refunds are issued by Polar to the original payment method.
After a refund
When a purchase is refunded, the associated licence key is deactivated.
Subscription renewals
The subscription renews yearly. You can cancel at any time via the Polar customer portal. The licence stays valid until the end of the paid period, and the installed app keeps working even after that (see the Terms of Service).
Contact
Questions about a charge or a refund: contact@aya.software.
This page is provided for information and is not legal advice.
Company details
- Company
- AYA MIM S.R.L.
- Registered office
- Calea Dorobanților 128
Biroul 1, Et. 7, Ap. 56
400609 Cluj-Napoca, Cluj
Romania - Trade Register no.
- J2025002806009EUID ROONRC.J2025002806009
- VAT ID
- RO51143730